Ice Princess NYC
We are committed to protecting the privacy of our customers and using information responsibly, which is why we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to IcePrincessnyc.com. Feel free to contact us at with any questions you might have.
HOW WE USE INFORMATION
Our site does not store personal information we collect in order to process transactions for commercial purposes. Contact information (email address, telephone number, address, etc.) from the order form is used to send your orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. Financial information (credit card numbers, credit card expiration dates, billing address, etc.) that is collected is used only to bill you for products and services and not stored. Information collected on any of our forms may only be used to contact you, whether in person or via automated emails in response to your form submission.
Our web sites use “cookies” in order to create a trouble-free shopping experience. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. They make it possible for us to store contents of your shopping box until you are ready to check out and recognize your browser when you visit. By doing this, we can personalize your return visits and save you time during checkout. In order to enjoy the benefits of being a registered user, your browser must be set to accept cookies. Also they may be used to track your return visits to the website.
INFORMATION WE COLLECT
In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number when you place an order with us. This site uses a secure server (SSL) certified by Plesk to encrypt all of your personal information. We use strong security measures to prevent the loss, misuse and alteration of your information once it is in our records. This information is used solely by Ice Princess NYC LLC and is stored in a secure environment. Under certain circumstances we do also collect the user’s IP address, but for reference only.
INFORMATION YOU PROVIDE
We collect personal information only for the purposes of fulfilling orders, providing a high level of customer service and gaining knowledge regarding what our customers want. Security is among our top priorities in keeping your Personal Information secure. Encrypted information cannot be read or recorded as it travels over the Internet. Additionally, access to your personal information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service.
COMMITMENT TO CUSTOMER SERVICE
Ice Princess NYC is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us an e-mail or contacting our customer care department at 1-888-492-6191.
AUTHORIZED THIRD PARTIES
We use third-party service providers to serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our website and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, an industry standard technology used by most major websites. No personally identifiable information about the user is collected or used in this process.
EDITING, UPDATING, CORRECTING AND DELETING INFORMATION ABOUT YOU
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending us an email using our contact form. When sending email please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way. Please note that sometimes these requests may take up to 1-2 weeks to be effective, particularly if we are removing your name from postal mailings. Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our web site without entering additional information.